Iguazú Concierge receives first Gold Key in the region

In a ceremony linked to Cataratas Day and the 15th anniversary of the selection of the Iguaçu Falls as one of the seven natural wonders of the world, Fabio Sanabria was honored with Les Clefs d’Or, which recognizes career achievements, professional training, and a commitment to service excellence.

The presentation was attended by the director of Visit 7 Wonders, municipal and tourism officials, and representatives of the Iguazú Grand Hotel. Sanabria noted that the distinction represents “honor, pride, and great responsibility” as an ambassador of the city to the international organization.

According to the concierge himself, the process to obtain the Gold Key requires at least five years of direct guest service experience in a luxury hotel, two years of specific work as a concierge, two years of participation in the Argentine Association of Concierges, and passing a rigorous exam. Sanabria has more than 20 years in the industry.

Evandro Leite, general manager of the Iguazú Grand Hotel, praised the recognition as a reflection of the daily work of professionals who interact directly with guests and reinforce the image of luxury hospitality in the region.